Event FAQ

Is the event ever canceled?
Are wineries open when there isn’t a scheduled wine trail event?
Are the wineries open to the public during a wine trail event?
Can I purchase event tickets at the wineries?
Can I purchase a Passport at a winery?
I lost my Passport. What do I do?
Do my tickets include transportation?
Are my tickets only good for one day?
Why must I choose a starting point and why is it important?
Can my ticket be refunded, returned, changed or exchanged?
If I purchase a ticket for an event that is 2 weekends, can I go the other weekend rather than the one I purchased?
Is the event ever canceled?

Events are never canceled, even winter ones.

Are wineries open when there isn’t a scheduled wine trail event?

The wineries all have different hours of operation through out the year. Some close for the winter season until spring, while others remain open or have a seasonal schedule. It’s best to check the wineries web page or social media page for hours before visiting.

Are the wineries open to the public during a wine trail event?

Yes! All of the wineries on the trail are open for regular business during wine trail events, but you will not receive any of the event items, such as a souvenir glass, the food tasting, wreath, ornaments, etc..
Be sure to check the wineries page for hours before visiting. Please note: The Hudson Valley Wine Tasting Passport is not valid during SWT events.

Can I purchase event tickets at the wineries?

No. Advance tickets for all Shawangunk Wine Trail events are only available online. Please note that all ticket sales close on the Thursday prior to event date, unless noted in event description. There are no ticket sales at the door.

Can I purchase a Passport at a winery?

Yes. Passports may be purchased while supplies last during regular business hours at these participating member wineries: Angry Orchard, Applewood Winery, Baldwin Vineyard, Benmarl Winery, Brimstone Hill Vineyard, Brotherhood, America’s Oldest Winery, Clearview Vineyard, Demarest Hill Winery & Distillery, Magnanini Farm Winery, Whitecliff Vineyard.

We recommend contacting the with the wineries first to check availability, just in case.

You can always purchase a Passport online 24-7. Please allow 5-10 business days for delivery.

I lost my Passport. What do I do?

We can mail you a replacement Passport. To begin the process, you must contact us at 845-256-8456 during regular business hours (M-F 9am-5pm).

Do my tickets include transportation?

No, the tickets do not include transportation; however, we are partnered with some of the regions best transportation services. You may also designate a driver. For a complete listing of our Transportation Partners click here.

Are my tickets only good for one day?

The two-day event tickets are good for the entire weekend, with one visit per winery during event hours. We also offer a Sunday only ticket, which is good for that day only during event hours. Some try to see all in one day, and others spread it out. We always recommend making a weekend of it to experience the wine trail and all it offers to its fullest!

Why must I choose a starting point and why is it important?

A starting point is where you will check-in to the event, pick up your event items; glass, wreath, ornament, and other items specific to each event. Starting points also help us manage the flow of people, to enhance your experience, without too many bodies crowded into one winery all at the same time.

Can my ticket be refunded, returned, changed or exchanged?

Tickets are non-refundable, and cannot be exchanged for another event. If the event is 2 weekends, it cannot be switched for the other weekend. The ticket, however, can be transferred to another person if you’re unable to attend. To begin the name transfer process, you MUST contact us at 845-256-8456 during regular business hours (M-F 9am-5pm) within 72 hours of the scheduled event.

If I purchase a ticket for an event that is 2 weekends, can I go the other weekend rather than the one I purchased?

No. Each weekend has a specific amount of people that can be allowed in order for the wineries to be able to prepare the right amount of food. If you switch, you or another attendee may not get the promised items from the event.

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